What our Customers say...


What can I say? I was totally satisfied with the work SERVPRO of The East End did to take care of the water damage we experienced on our property last month. The only thing I will add is that Bobby ran and supervised his crew with extraordinary skills, including ensuring customer satisfaction! Kudos to him! 

Every person, from Dawn, who answered the phone, to Scott, who inspected and oversaw the job, to Bobby, who implemented the job, was professional and polite. They delivered exactly the service they promised on time and well executed! 

“SERVPRO of The East End came highly recommended. And they certainly lived up to that reputation. They were courteous, patient, thorough and professional. No detail was overlooked, and we couldn't be more pleased with the work that was done. What started out as a disaster was quickly addressed and restored. Grateful! 

SERVPRO of the East End is great to work with. They are timely with my clients claims and are always there when help is needed. The technicians are all very knowledgeable. efficient and focused, as well as respectful of my clients and their properties. I will recommend my clients to them anytime the need arises because I know they will be well cared for! 

SERVPRO of The East End was everything the commercials promise when I recently had to deal with a flooded basement from a broken pipe. SERVPRO came quickly, assessed what the job would cost and had their crew out there the next day to remediate the damage, and dry out the space. Professional, efficient and effective from the first call to the end of the job. I would call them again, and recommend them to my friends.

SERVPRO of The East End was Fantastic! Our hot water heater burst and flooded our newly finished basement. We were mortified! But (at the recommendation of our insurance broker) we called SERVPRO of The East End and they came quickly, were professional, efficient and a pleasure to work with! They were able to save our carpet and many of our belongings. We couldn't be happier with the job they did and the level of service they provided. They were equally efficient with all the paperwork involved. Thankfully, our insurance covered most of the work done, save for the deductible. We would highly recommend SERVPRO of The East End to anyone needing their services!

Best Company Ever! When I had problems with a busted water pipe, SERVPRO of The East End was there quick, took care of the problem efficiently, clean as a whistle, and made the situation much easier to deal with! Highly recommend! 

SERVPRO of The East End is the business I trusted for the remediation of multiple mold issues I had during a construction project. Could not have been happier with the job they did. Would use again, and would highly recommend. 

Wanted to let you know that SERVPRO of The East End know did an absolutely amazing job on the carpet cleaning in our home and that we have become loyal customers because of that! Pleasant to work with, professional. efficient and experienced, this team is the full package! Thank-you! 

The carpet looks great.  SERVPRO of The East End was able to get out all of the stains. Thank-you! 

I highly recommend SERVPRO. From the first phone call I made, to the inspection of my home. Gregory was friendly , knowledgeable, prompt and put my mind at ease when he didn't find any mold in my basement. Thank you for being a stand-up company!!

Wow! What a GREAT JOB Anthony & Danny did in the church! The sanctuary looks fabulous, like brand new, unbelievable, just unbelievable! These men worked very hard and were very respectful of where they were working with regards to the church. It really looks brand new! We are beyond pleased! The Quiet Room where the children are during mass with their parents also looks like brand new. Thank-you very much! Did not know you also clean chairs! Need the chairs cleaned, too, please! Thank-you again.

SERVPRO did a great job! Would recommend them to friends and family. David was very professional, courteous and helpful throughout this terrible experience. Thank-you! 

We have been very happy with SERVPRO of The East End. We have used their services for a number of mold remediation and flood jobs for several clients. Will continue to call them as the need arises. 

The SERVPRO of The East End crew that serviced our home was excellent. Fantastic customer service and great people. They made a bad situation bearable, and reversed the damage quickly. Thank you very much.

Everything turned out very well.  We are very pleased!

Very professional team! The whole crew showed such integrity that is so uncommon today.

SERVPRO of The East End were proficient and professional in getting a messy job done quickly and efficiently. I would call them again, if the need arises, and will recommend them to my friends. 

I have been extremely pleased with your crew's professionalism, as well as the quality of the job done. I have used your service often and recommend you if such a crisis as mine or worse arises.

We have been very happy with the service SERVPRO of The East End has been providing for our clients for several years now. They are consistently professional, quick, efficient and cost effective. We will continue to call them as needed.  

SERVPRO of The East End has been our go-to source for help with cleaning, flood & water damage for all of our design clients. We have been consistently pleased with the quality and professionalism of their work, as well as their efficiency. 

We had a major flood caused by a recent rain storm. I called SERVPRO of The East End, and they responded as quickly as their commercials promise. SERVPRO of The East End sent their crew to assess the damage and create a strategy. Their team was detailed, organized and professional. I highly recommend them.

SERVPRO of The East End always comes through for every job we have ever called them for! We will continue to call them for any problems we have with fire, water, storm and/or mold damages. 

Very thorough and professional job! Very pleased! 

Very thorough job! Great attention to detail! 

Thank-you for the clean-up at my parents. You guys did an incredible job! 

David and his partner were very careful, clean, professional and efficient throughout the entire process. We appreciate the quick response and the professionalism. I would highly recommend SERVPRO of the East End! 

I was very impressed with the remediation and clean-up of my home by this group of trained professionals. Would call again. 

Very impressed with all of the work done! Thank-you for getting it done so quickly and for doing such a beautiful job! Great team! 

Very pleased! 

John and the crew were wonderful! 

SERVPRO of The East End lived up to the TV commercials and I would highly recommend them to future unlucky disaster victims! They handled a water damage event at my house quickly, efficiently, professionally, leaving my property looking just as their tagline promises, "Like it never even happened." I am extremely happy with their service, professionalism and results. 

Following a septic backup in my basement I called SERVPRO to clean it up. The team arrived on time, and walked me through the whole process. By end of the night my basement was drying and smelled significantly better. 

After our office flooded, SERVPRO arrived and worked through the night to ensure that we would be able to open for business the next day. I could not have asked for better service.

The people working at SERVPRO are truly top notch. After my furnace let go, everything in my home was covered in a layer of soot. My insurance agent recommended i contact SERVPRO and in almost no time every single thing in my house had been cleaned spotless.

SERVPRO was very helpful and very informative when it came to cleaning up after a mouse infestation. After hearing horror stories of diseases spread by mice i wanted to leave this to the experts. Job well done.

SERVPRO was amazing through and through. The crew that came to my house worked very hard to get the situation under control very quickly and the office staff helped me with explain everything to my adjuster. They absolutely made it easier to manage this horrible situation.

I would like to thank everyone at SERVPRO for the tremendous amount of dedication and kindness they have shown me over the course of my loss. I walked into my house after returning from vacation to find everything i own covered in mold. I was a Wreck. The SERVPRO team took the time to explain everything to me and walk me through the process. I hope i never run into another situation like this but if i do i know exactly who I will call.

The SERVPRO team that worked at my house were the most polite and informative technicians i could have asked for. They were incredibly patient with me and went through step by step through the entire process from my initial flood to filing a claim with my insurance company.

Our encapsulation department looks great! Like it never even happened! I appreciate your crew's attention to detail. I could not have asked for a better outcome.

You guys did great! I'm impressed with your attentiveness and attention to detail, particularly in light of how busy you must be this winter. A+

SERVPRO was amazing! They came out immediately (even though it was a holiday) and were very calm and polite. They dried out my basement in no time and really helped give me back a sense of normalcy. 10/10 I would recommend them to anyone.

SERVPRO was great! Very professional and knowledgeable. They worked around my schedule so I could be there while they cleaned all of the soot and smoke off of everything. I'm very pleased with everyone involved.

SERVPRO was amazing and very thorough. I was panicking at fist but their Crew Chief calmed me down and walked me through the entire process in detail. I cant express how thankful I am for not only the work they did but they manor in which they performed it. A+

The SERVPRO team that came to my home were amazing. I had a catastrophe at my home and they were on top it all. All i can say is that I am impressed. good crew, great work!

I would just like to say that you guys have been fantastic. I've had this misfortune of having multiple floods in my house this year but every time your men have been on top of it. Always professional, always polite. Thank you SERVPRO!

After a small kitchen fire on Thanksgiving we called SERVPRO to come clean up the aftermath. The crew they sent out was amazing. They arrived exactly when they said they would and immediately began cleaning. By the next day everything was exactly as it was before the fire, besides a few char marks. Thank you SERVPRO!